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StagePlot Guru Privacy Policy

Last updated: December 15, 2025 

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This Privacy Policy describes how Active Media Production Group (AMPG) (“we,” “us”) collects, uses, discloses, and retains information when you use the StagePlot Guru mobile application and related services (the “Service”).

By using the Service, you agree to this Privacy Policy.

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1) Who we are

Company: Active Media Production Group (AMPG)
Email: spg@stageplotguru.com
Website: stageplotguru.com

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2) Information we collect

A) Information you provide

  • Account information: name (if provided), email address, username (if used), and account settings.

  • Sign in information: if you sign in with Apple, Google, or Facebook, we receive a provider user ID and basic profile details you authorize that provider to share (commonly name and email).

  • StagePlot data: stage plots and related data you create in the app.

  • Cover images: you may upload a cover image for plots. We store that image and related metadata so it can display in your account.

  • Support communications: messages and attachments you send to support.

B) Information collected automatically

  • Device and app information: device model, operating system version, app version, language, time zone, and general region (such as country or state/region derived from IP).

  • Usage information: app interactions such as screens viewed, features used, taps, and basic performance information.

  • Identifiers: identifiers associated with your device and app installation, including Firebase app instance related identifiers and other technical identifiers used for analytics and crash reporting.

  • Crash information: diagnostic information such as crash stack traces, timestamps, and device/app state at the time of a crash.

C) Purchases

If you purchase upgrades or subscriptions through Apple App Store or Google Play, those stores process payment. We receive purchase status and transaction or receipt information needed to apply the purchase to your account.

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3) How we use information

We use information to:

  • Provide and operate the Service (including account access, saving and syncing plot data, and displaying cover images).

  • Authenticate users and maintain account security.

  • Provide customer support and respond to requests.

  • Monitor reliability, diagnose crashes, and improve stability.

  • Understand how features are used and improve the Service.

  • Prevent fraud, abuse, and security incidents.

  • Comply with legal obligations and respond to lawful requests.

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4) Analytics and crash reporting 

We use services to understand usage and improve features. Analytics can collect usage events, device and app information, and identifiers associated with the app installation.

We use services to diagnose crashes and improve stability. Crash reports can include crash stack traces and related diagnostic data, plus identifiers associated with the installation. Crash reports are retained for up to 90 days.

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5) Legal bases for processing (EEA, UK, Switzerland)

If you are located in the EEA, UK, or Switzerland, we process personal data under these legal bases:

  • Contract: to provide the Service you request (account creation, access, syncing, and purchases).

  • Legitimate interests: to operate, secure, maintain, and improve the Service (including analytics and crash reporting), balanced against your rights.

  • Consent: when required by applicable law for certain device identifiers or analytics choices. If consent is required, you can withdraw it through available controls (see Section 9).

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6) How we disclose information

We do not rent personal information. We do not sell personal information.

We disclose information in the following situations:

A) Service providers

We use vendors to help us operate the Service (for example, cloud hosting, authentication, database services, analytics, crash reporting, and storage). These providers process information to provide services to us.

B) Legal and safety

We may disclose information if we reasonably believe disclosure is needed to:

  • Comply with law or legal process

  • Respond to lawful requests

  • Protect the rights, safety, or security of users, AMPG, or others

  • Investigate fraud or security issues

C) Business transactions

If AMPG is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

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7) International users and transfers

We operate from the United States. If you use the Service outside the United States, your information may be processed in the United States and other countries. Where required, we use recognized transfer safeguards.

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8) Data retention

We retain information for the time needed to run the Service and for the purposes described in this Policy, unless a longer period is required by law.

Retention by category:

  • Account and StagePlot data (including cover images): retained while your account is active. If you request account deletion, we delete or de-identify this data within 30 days, unless retention is needed for legal, security, or dispute reasons.

  • Crash reports : retained for up to 90 days.

  • Analytics data: retained according to our Firebase Analytics settings, typically up to 14 months, and may be shorter based on configuration.

  • Support communications: retained for up to 24 months to handle support, audits, and dispute handling, then deleted or de-identified unless we must keep it longer for legal reasons.

  • Security and abuse prevention logs: retained for up to 12 months.

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9) Your choices and rights

A) Access, correction, deletion

You can request access to, correction of, or deletion of your personal information by emailing spg@stageplotguru.com with subject line Privacy Request.
We may ask for information to verify your identity and protect your account.

B) Device controls

Your device may offer controls that affect identifiers and analytics (for example, limiting ad identifier usage, resetting ad identifiers, or restricting permissions). Availability depends on your device and operating system.

C) EEA, UK, Switzerland rights

Depending on your location and the applicable law, you may have rights to:

  • Access your data

  • Correct your data

  • Delete your data

  • Restrict processing

  • Object to processing

  • Data portability
    You also have the right to lodge a complaint with your local data protection authority.

D) California privacy rights (CCPA/CPRA)

If you are a California resident, you may have rights to know, delete, and correct personal information, and other rights provided by law. You can submit requests by emailing spg@stageplotguru.com with subject line California Privacy Request.

Sale and sharing: We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

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10) Children

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 provided personal information to us, email spg@stageplotguru.com and we will take steps to delete it.

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11) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. 

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12) Facebook data deletion (if you signed in with Facebook)

You can request deletion by emailing spg@stageplotguru.com with subject line Data Removal Request and including your account email and any relevant details.

You can also remove the Service from your Facebook account:

  1. Go to Facebook Settings and Privacy

  2. Open Settings

  3. Go to Apps and Websites

  4. Find StagePlot Guru

  5. Select and choose Remove

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13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date shows when the Policy was revised. If changes are material, we will post notice in the Service or by other reasonable means.

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14) Contact

For privacy questions or requests, contact: spg@stageplotguru.com

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